Kuaigu Inn cabin or camping site application instruction
★ Kuaigu Inn online cabin reservation cancellation and deposit refund policy
Any confirmed cancellation made 5 days or more prior to the starting date will receive 100% of the paid deposit.
Any confirmed cancellation made 3~4 days prior to the starting date will receive 50% of the paid deposit.
Any confirmed cancellation made 2 days or less prior to the starting date will receive 0% of the paid deposit.
★ For further information on cabin and camping site accommodation rate and refund policy, please refer to Lodge Application/Cabin and Camping Site Application/Accommodation Rate. Please bank wire or transfer the exact amount to the designated account number (one account number can only accept single transfer). Payment must be made prior to the deadline (within 5 days after confirming the reservation). If accommodation confirmation notice is received 5 days prior to the date of stay, the payment deadline is 2 days after receiving the notice. If payment is not received after the deadline, the system will cancel the reservation automatically. If the payment deadline is on weekends or holidays or if the payment will be made on the deadline after 15:30, please do not pay in the post office and use ATM transfer instead to avoid delay of transaction due to the closing hour of banks, leading to cancellation of reservation. After transaction is made in the bank, please confirm the completion of transaction with the bank clerk to avoid incomplete transaction, leading to cancellation of reservation.
★ Other important notices and information:
1、 The hiking time for the North Dawu Mountain National Trail is approximately 2~3 days. Since the Trail is original, it may pose higher risk of danger (for more information, please refer to Taiwan Forest Recreation website). The applicant is recommended to hire an experienced guide or mountain hiking assistant to join the group (if experienced guide or mountain hiking assistant is hired, their names should be included in the accommodation application list). After application is approved, please apply also the admission permit from the police office. It is recommended that applicant should buy mountain hiking related insurance to reduce the risk.
2、 If warnings, such as super heavy rain, typhoon, and earthquake, are issued by the Central Weather Bureau or other force-majeure circumstances that lead to the closing of the Trail on the date of the stay, payment that has already been made can be returned.
3、 If cancellation is required after accommodation or camping site has been successfully reserved and payment has been made, the applicant must first login to the website, select the original application number/refund and enter the bank account name/number for the refund. The refund will be processed in batch by the Pingtung Forest District Office in the start, midway and end of each month. When applying for refund, the bank account number for the refund must be owned by the sample person to avoid failure of refund. The overall process takes about 20~30 working days. We apologize for any inconvenience and thank you for your understanding.
4、 Those who have Taiwan Bank account for refund will not be charged for service fee. Bank accounts other than Taiwan Bank will be charged a service fee of 30 NTD. If banking account and number are falsely provided, even though the transfer is unsuccessful, a service fee of 30 NTD will still be charged. Therefore, please provide the banking account and number correctly.
★ Prohibited Items
1、 Kuaigu Inn is located in the Shuangguei Lake Major Wildlife Habitat. Please follow strictly the measure of total amount control and do not smoke, light fire, or litter in the National Forest area and obey the “Leave No Trace” regulations.
2、 To prevent the spread of rabies, pets such as dogs and cats are strictly prohibited from entering the Trail. |